Making complexity visible

I mapped the system end-to-end to align product, design, and engineering.

1K

Signups in the first week

Indicating strong early resonance with our target audience: busy, overwhelmed parents.

1K

Signups in the
first week

Early traction, real validation

Positive stakeholders

Good design doesn’t simplify life.
It makes it manageable.

You checked one off your list.

*Fist pump*

Receiving a proposal.

Shaping proposal options.

Decisions lead to action.

Hero Flow

One task,
start to finish.

Hey Amelia, can you help me plan a birthday party for Cooper? He’s turning 3 and his birthday is on Oct 30.

Three parts.

One system.

Yo Members

Yo Reps

Pro Network

We all want more time.

Yohana was designed to give families in the pandemic time back, pairing members with real assistants to manage everyday life.

Yohana is a personal assistant built around the reality of modern family life.

But life doesn’t break down into clean steps… it’s messy, collaborative, and constantly in motion.

In the months leading up to launch, I designed core mobile flows and user journeys, working closely with product and engineering to bring structure to complex, real-life tasks.

Client

Yo Labs
Service & Wellness, mobile app

Role

Senior Experience Designer

Focus

Product design

User journeys & flows

System integration

Stakeholder alignment

Team

Creative Direction Borfang Su
Design Madison Behringer, Ali Adams, Arley Valencia, Shihwen Wang.


Awaiting your review

Monthly meal
plan and delivery

1 open question

Amelia’s Got it

Grace’s

Birthday party

Researching

Find local painters for basement

Amelia’s Got it

Grooming appointment

Cooper’s 3rd birthday party

Targeting apr 30

amelia’s got it

Draft guest list

Targeting Mar 20

Send invitations

Targeting Mar 30

Order kid food

Targeting Apr 10

Order cake

Targeting Apr 10

Purchase decorations

Targeting Apr 10

Purchase tableware

Targeting Apr 10

Purchase party favors

Targeting Apr 10

Plan party activities

Targeting Apr 15

9:41

Chat with Amelia

A

9:41

To-do's

amelia’s got it

Cooper’s 3rd Birthday Party

handed off to amelia

Create meal plan

awaiting your review

Guitar lessons

Provide more info

Chat with Amelia

A

Send invitations

Expected on Mar 30

This is a link within a to-do details

1672 Dwight Way

$100

Order kid food

Expected on Apr 10

Order cake

Expected on Apr 10

Purchase decorations

Expected on Apr 10

Purchase tableware

Expected on Apr 10

Purchase party favors

Expected on Apr 10

Plan party activities

Expected on Apr 15

Draft guest list

Expected on Mar 20

Review Items

Mark as done and give feedback

Yohana